Managing a subscription-based business can be a daunting task, from keeping track of payments to managing cancellations and upgrades. This is where Zoho Subscriptions comes in handy. Zoho Subscriptions is an online subscription management software that simplifies subscription management and billing for businesses of all sizes. In this blog post, we will introduce Zoho Subscriptions and showcase a use-case to demonstrate how it can benefit businesses.
Zoho Subscriptions is an all-in-one subscription management software that simplifies the entire subscription process. With Zoho Subscriptions, businesses can manage subscriptions, handle billing and invoicing, process payments, track customer information, and more. The software offers flexible pricing plans to suit businesses of all sizes, and its intuitive interface makes it easy to use for both businesses and their customers.
Use Case:
Let’s consider a use case of a software company that provides a SaaS platform. The company offers monthly and yearly subscription plans, each with different features and pricing. Managing the subscriptions, billing, and payments for this platform can be a challenging task, especially if the customer base is large.
By using Zoho Subscriptions, the company can easily manage their subscriptions, billing, and payments. The software allows them to create and manage different subscription plans for their customers, with customizable pricing and features. They can also set up automatic billing and payment reminders, reducing the risk of late payments and missed renewals.
With Zoho Subscriptions, the company can easily track the payment history of each customer, and view metrics such as churn rate and customer lifetime value. The software also provides detailed reports on subscription revenue, refunds, and taxes, making it easy for the company to keep track of their finances.
Zoho Subscriptions offers a wide range of reports that provide valuable insights into subscription revenue, customer behavior, and more. Here are some of the reports available in Zoho Subscriptions:
- Subscription Revenue Report – This report provides a summary of the subscription revenue for a particular period, including the total revenue, new subscriptions, renewals, and cancellations.
- Refunds Report – This report shows the details of all the refunds processed during a particular period, including the refund amount, customer name, and reason for the refund.
- Customer Activity Report – This report provides a summary of the customer activity for a particular period, including the number of new customers, customer churn rate, and customer lifetime value.
- Payment Method Report – This report shows the payment methods used by customers to make payments, including credit card, PayPal, bank transfer, and more.
- Subscription Plan Report – This report provides a summary of the subscription plans offered by the business, including the number of subscribers for each plan, revenue generated by each plan, and more.
- Tax Report – This report shows the details of the taxes collected and paid during a particular period, including the tax amount, tax rate, and customer name.
- Invoice Aging Report – This report provides a summary of the outstanding invoices and their aging, allowing businesses to track overdue payments and take appropriate action.
- Product Report – This report shows the details of the products sold during a particular period, including the product name, quantity sold, and revenue generated.