Data Management

Our Data Management services leverage proven data-based solutions, combined with skilled resources to ensure a successful, cost-effective outcome. These cover Migration, Extraction, Standardisation, and Digitisation together with Analytics, Research, and Call Centre Solutions for outsourced support.

Data Migration

Data migration is significant when it comes to shifting sensitive business details & files from one location to another. We are professionally trained & experienced in moving data as a one-off from a legacy application to a desirable platform. We have robust IT infrastructure and security systems that ensure efficiency, security, and integrity of customer information & historical data.  Ensuring cohesive datasets is our specialty, which involves creating periodic sync routines, or building real-time integration. We maintain data integrity throughout this process.

Data Extraction

Obtain data from a database or cloud-based platform in its full integrity through data extraction services. We offer tailored extraction solutions, which ensure replicating data from existing formats like PDFs, saving you time, effort and headache. In addition, we put on our creative hat for drawing & preparing your digital assets from raw datasets.

Data Standardisation

With data standardization, we bring data of any type into a uniform format. We have advanced formatting tools that can present Data in a consistent format for easier processing. It allows researchers and analysts to discover breakthroughs, analyse and utilise findings. This is also particularly useful in high volume repetitive tasks like processing Purchase Orders from your reseller channel.

Data Digitisation

Translate paper-bound data into digital files with our high-quality data digitisation services. We automate scanning and data recognition using Optical Character Recognition (OCR). It converts offline data into a PDF or desirable file format. With this, we ensure repurposing of data, like extensive real estate details. You may index, search and tag any datasets, phrases or key words, which saves hours on data retrieval and frees up valuable office real estate.

Data Analytics

Data analytics makes decision-making easier. We ensure the conversion of raw data into meaningful information by connecting to your existing data sources to build unique workspaces. These workspaces enable us to access insights & share them across different applications. From custom reports to purpose-built algorithms and artificial intelligence, let your Data guide you to work smarter.

Data Research

Whether its web scraping for Lead Generation or gathering intelligence for Market Analysis, our online specialists will churn out qualified Data at speed, without compromising on quality.

Call Centres

We train and manage Agents to represent your Business in a professional manner, using our Service Management tools to implement SLAs, log Incidents, assign Tasks, escalate Issues, with integrated updates to your key applications. We provide Agents for back-end work as well as front-end customer engagement, ensuring both written and spoken language skills are vetted to the required level.

Data Validation

Maximise the value of your Data with our exceptional validation services. We verify the validity & authenticity of every dataset twice, through both manual and software-based testing. This converts Data into a meaningful and trustworthy asset, on the back of which you can apply automation and workflows to boost your productivity.

Data Mining

Data mining can change the way your Business operates. Using our data-modelling techniques, you can foresee and plan for outcomes. We mine a large volume of datasets, which include extraction, transformation, and process-loading. By using a broad range of techniques, we provide valuable information that highlights numerous ways to increase your revenues, cut costs, improve customer relationships, and reduce risks.